The Energy and Utilities industry is experiencing a period of unprecedented transformation. The traditional one-way relationship between centralised, asset-intensive utilities and the consumer, has been turned on its head. We have entered a new energy paradigm where the emerging prosumer lies at the heart of a new decentralised and bidirectional energy system and an increasingly electrified economy.
To thrive in this new world, the successful future utility will need to build compelling, integrated value-added services, overcoming complexity to present a personalised and seamless user experience to the customer.
Download the guide here to learn how to make progress on digital transformation and choose the right platform for your goals.
Want to know more about how the energy and utilities industry can best facilitate digital transformation? Join us at the Enlit Australia Leadership Summit, sponsored by Salesforce in Melbourne on 16-17 March 2022.